Social media can help your online business deliver fast service that keeps your customers happy, impresses onlookers and strengthens your brand reputation – if you do it right. So, what exactly does your business need in order to deliver standout customer service on...
Cross-border eCommerce – shoppers buying from merchants in other countries – increased by 21% from the start of 2020 to May. It’s a trend that may be here to stay, as customers get used to the expanded choices available to them outside their home countries. ...
Getting customer feedback is the key to delivering more of what your customers want. But how can you get customers to share their experiences when everyone’s inbox, push notifications and texts are full of customer survey requests? Use these tips to craft surveys...
Running any type of business is work, but just how much work is relative depending on the type of business you build. For anyone with valuable knowledge to impart, one possible business model to consider is using online courses to earn passive income. An...
If you have a website, you need Google Analytics. It just might be the most useful free tool that a company has ever made widely available to businesses. Every website is created with certain goals in mind. This is true even if you didn’t take the time to sit down and...
The most successful bloggers are also adept email marketers. Why? Because email marketing is the digital marketing strategy with the highest ROI (up to 4400% ROI in some instances). With excellent email marketing practices, it’s possible to drive loads of traffic to...
One of the first and most important steps to starting a new business is deciding what type of product you’ll sell. One lucrative option to consider is creating information products you can use to generate passive income. If you have a lot of valuable knowledge that...
No matter how much you invest in marketing and how good your messaging is, nothing you say will ever be as convincing to prospective customers as hearing from happy customers themselves. People know that friends and family members won’t talk up a product they don’t...
We’ve dedicated ten blog posts to helping your new online store have its best possible first holiday season. Now, it’s time for the post-holiday postgame review. Even if you’re all holiday-ed out from managing your holiday promotions and filling gift orders,...
The about page on your eCommerce website should be more than just an afterthought. This is especially true considering the about page is the second most visited page on websites, just after home pages. Nailing the copy, design, and information included in your about...